Executive summary
Key takeaways for business leaders
- OpenAI has announced Mantel as a Services Partner to accelerate the implementation of AI solutions, leveraging OpenAI models for organisations across Australia and New Zealand.
- The collaboration focuses on secure integration and deployment, moving AI initiatives from pilot to production, with Mantel providing the engineering talent and receiving early access to OpenAI technology and resources.
- The technical solutions delivered will center on three key areas: API integration for custom applications, ensuring enterprise security for AI deployments within cloud environments, and tailoring sector-specific AI implementations for industries such as banking, healthcare, and retail.
OpenAI has announced that Mantel has joined the OpenAI Services Partner program.
Mantel joins the program to help organisations in Australia and New Zealand implement solutions using OpenAI models to support their digital operations and data strategies.
This collaboration focuses on supporting customers with secure integration and deployment as they move AI initiatives from pilot to production. Mantel brings a history of AI execution to this collaboration, having operated a specialist machine learning business since its founding. As an OpenAI Services Partner, Mantel receives early access to OpenAI technology and direct access to OpenAI resources, including solutions architects and technical support, to help clients scale their AI ambitions.
Scaling AI capabilities through the OpenAI Services Partner program
OpenAI’s focus on the Australian market, combined with Mantel’s engineering capabilities, allows local businesses to adopt AI models with technical rigour. As an OpenAI Services Partner, Mantel provides engineering talent to move AI from a trial phase into a core business function.
Mantel supports organisations integrating ChatGPT and the OpenAI API within existing data, security, and cloud requirements. This ensures that large-scale organisations can deploy these technologies while maintaining alignment with their infrastructure protocols.
“Becoming an OpenAI Services Partner is a significant step in our effort to support clients through their AI transformation,” says Emma Bromet, Data and AI Partner at Mantel. “We are observing a definitive shift in the market where 48%, or nearly half, of organisations are now actively rolling out agentic practices within specific business units. By integrating OpenAI products into our service offerings, we can help businesses in the region capitalise on this momentum, allowing them to re-imagine their operations and achieve measurable efficiency gains.”
”Australia is an important market for us, and we are excited to work with Mantel as they implement our capabilities for business customers. This collaboration highlights our commitment to working with firms that have the technical depth to help organisations use our models effectively.
Kevin ParkPartnership Director, Aus & NZ at OpenAI
Translating OpenAI models into enterprise outcomes
The collaboration will focus on delivering technical solutions across several key areas:
- API integration: Developing custom applications that utilise OpenAI’s models for automation and data analysis.
- Enterprise security: Supporting AI deployments managed within secure cloud environments.
- Sector-specific solutions: Tailoring AI implementation for industries including banking, healthcare, and retail.
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