Origin and Mantel drive vehicle electrification with Origin 360 EV
At a glance
With the ambitious goal of getting over 5000 EVs on the road by 2026, Mantel has been Origin Energy’s partner of choice to develop an advanced EV subscription management solution. This solution focuses on a seamless digital experience that integrates with existing Origin systems, providing a reimagined customer experience with real-time vehicle availability and a comprehensive management platform for Origin to deliver on its EV ambitions.
Swapping petrol for electricity
With one of the highest rates of car ownership per 1000 people in the world, it’s no secret Australians love cars. After electricity generation and manufacturing, transport is Australia’s third highest source of emissions. Electrification of transport is a significant opportunity for Australia to reduce its emissions and for Australian business employees to support the target of net zero by 2050 when choosing their next car.
Origin Energy sees a unique opportunity to make it easier for everyday Australians to get behind the wheel of an EV and drive uptake of EVs in the wider market, through subscriptions and fleets made available to Australian businesses.
Building a platform fit for the future
Mantel was initially engaged by Origin Energy to deliver strategic guidance and drive momentum for the development of their EV subscription management platform. The approach to the platform build was akin to a ‘lean startup’, with a focus on rapidly producing a working technology product that showcased the innovative business model, rather than traditional long planning cycles and delivery timelines.
In this initial phase, Mantel provided essential architectural and engineering capabilities, enabling the successful completion of proof-of-value exercises and validating the platform’s integration with other Origin systems.
Since then, an expanded Mantel team is now working closely with Origin eMobility to drive the future of the platform, focusing on the user experience and customer engagement for their EV Subscription; a flexible, innovative employee benefits program that lets employees take advantage of the Australian Government’s EV tax incentives via salary packaging, without needing to commit to a car long-term.
“Our vision was to revolutionise how people get in their EVs. To do that, we needed a partner who could adapt and evolve alongside our business, and help us scale our experiments… our aim was to build a flexible product where customers can try an EV on a monthly basis, easily switch it if it doesn’t suit their needs, and then buy when they’re sure they’ve found the right one – all while taking advantage of potential tax savings.”
Ricky Fung
Head of Innovation, eMobility, Origin Energy
Powering EV update through Australia
The Origin 360 EV subscription management platform accelerates Origin’s sales process and drives sustained customer engagement by delivering personalised experiences throughout the eMobility product portfolio. Features are designed to enable Origin to experiment and iterate easily, ensuring continuous improvement with minimal resource allocation.
Looking ahead, Mantel and Origin eMobility are exploring where Agentic AI models can further improve the EV subscription experience, and reduce Origin eMobility’s cost-to-serve based on the technology advancements that are now available.
“We worked closely with the Origin team to understand their strategic vision. Our focus was on implementing solutions that were operationally lean, allowing Origin to scale easily as its platform evolves.”
Adam DurbinChief Technology Officer, Mantel
On the road to the future
Origin’s 360 EV subscription solution has seen significant growth, attracting large enterprise clients and creating a new, recurring revenue stream for the company. This success has solidified Origin’s position as a leader in the EV market, fostered greater customer loyalty, and strengthened the environmental, social, and governance credentials of both Origin and its clients.
Additionally, the program has proven to be a valuable employee perk for commercial clients. Origin is now investing in further development to enhance the solution and user experience.
Mantel is committed to its ongoing partnership with Origin Energy on this critical EV initiative. As a proud Origin 360 EV customer, Mantel is deeply invested in contributing to Australia’s decarbonisation efforts.
“Origin 360 EV came directly from our employees asking for a way to get involved with EVs. Our team also helped create the portal, so there’s a real sense of ownership and pride. We piloted it like any new benefit, and its popularity has meant we’ve now made it permanent.”
Caroline Henshaw
People & Culture, Mantel
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