Mantel Insights

Mantel’s nine principles for agentic design
Mantel’s nine principles for agentic design

Mantel’s nine principles for agentic design

18/08/2026
What separates a great agentic experience from an average one? Nine design principles, developed with Assistant Professor Haijun Xia of UC San Diego's Foundation Interface Lab, each worked through in a realistic industry setting.
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Agentic commerce: The new shape of customer relationships

Agentic commerce: The new shape of customer relationships

17/07/2026 Read More
How Voice AI is reshaping customer experience

How Voice AI is reshaping customer experience

08/07/2026 Read More
Databricks Data & AI Summit 2026 – Our take

Databricks Data & AI Summit 2026 – Our take

07/07/2026 Read More
Turning maturity scores into strategic clarity: Mantel’s Cyber Readiness Assessments

Turning maturity scores into strategic clarity: Mantel’s Cyber Readiness Assessments

25/06/2026 Read More
What “Forward Deployed” actually means, and why your team can already do it

What “Forward Deployed” actually means, and why your team can already do it

12/06/2026 Read More
Securing the enterprise in the frontier AI era

Securing the enterprise in the frontier AI era

22/05/2026 Read More
Modernising your Managed Services contract to accelerate AI benefit

Modernising your Managed Services contract to accelerate AI benefit

22/05/2026 Read More
Your operating model is producing a false sense of AI governance

Your operating model is producing a false sense of AI governance

08/05/2026 Read More
Caveman compression: how we saved 35% on token consumption by talking to our LLM like a caveman

Caveman compression: how we saved 35% on token consumption by talking to our LLM like a caveman

28/04/2026 Read More
Enterprise Voice AI: How to ensure the success of your next voice agent initiative

Enterprise Voice AI: How to ensure the success of your next voice agent initiative

23/04/2026 Read More
The discipline divide: AI as a lever to unlock Australia’s productivity potential

The discipline divide: AI as a lever to unlock Australia’s productivity potential

15/04/2026 Read More
The AI adoption readiness checklist: 5 signals every leader should know

The AI adoption readiness checklist: 5 signals every leader should know

27/03/2026 Read More
Are you more likely to trust an AI expert with your shopping?

Are you more likely to trust an AI expert with your shopping?

19/03/2026 Read More
5 Lessons from Scaling B2B AI Agents to 10K Users

5 Lessons from Scaling B2B AI Agents to 10K Users

18/03/2026 Read More
How AI is Changing Enterprise Tech Strategy (And What You Need to Do)

How AI is Changing Enterprise Tech Strategy (And What You Need to Do)

17/03/2026 Read More
Trailblazing in Cloud: Josh Martin on Critical Thinking and the Power of Curiosity

Trailblazing in Cloud: Josh Martin on Critical Thinking and the Power of Curiosity

06/03/2026 Read More
Digital Humans are OpenAI’s next big bet. Trust architecture will be the differentiator

Digital Humans are OpenAI’s next big bet. Trust architecture will be the differentiator

18/02/2026 Read More
Snowflake Intelligence: Turning conversations into actionable insights

Snowflake Intelligence: Turning conversations into actionable insights

04/12/2025 Read More
The AI capability lag. Turn AI into an everyday edge

The AI capability lag. Turn AI into an everyday edge

01/12/2025 Read More
Dashboards are dead… or are they? The rise of Natural Language Insights

Dashboards are dead… or are they? The rise of Natural Language Insights

10/11/2025 Read More
Taking agents to production: our agentic AI approach

Taking agents to production: our agentic AI approach

29/10/2025 Read More
Designing for AX: Is your product ready for agentic AI?

Designing for AX: Is your product ready for agentic AI?

20/10/2025 Read More
How agentic AI is redefining user experiences: thoughts from our team

How agentic AI is redefining user experiences: thoughts from our team

13/10/2025 Read More
Trailblazing in AI at Mantel, with Sam McLeod

Trailblazing in AI at Mantel, with Sam McLeod

06/10/2025 Read More
Are your controls working? A new way to think about security

Are your controls working? A new way to think about security

03/10/2025 Read More
AI adoption in Aged Care, part one: 3 key points to implementation

AI adoption in Aged Care, part one: 3 key points to implementation

22/09/2025 Read More
Unlocking Australia’s enterprise potential: 6 points about the transformative power of Agentspace

Unlocking Australia’s enterprise potential: 6 points about the transformative power of Agentspace

22/08/2025 Read More
A quick guide to implementing Continuous Controls Monitoring

A quick guide to implementing Continuous Controls Monitoring

28/07/2025 Read More
Principles with purpose: making design rules that matter

Principles with purpose: making design rules that matter

11/07/2025 Read More
Are agents really all you need? Reflecting on the rise of Agentic AI

Are agents really all you need? Reflecting on the rise of Agentic AI

02/07/2025 Read More
The Vision Pro, and how to unlock its potential: a tech consultant’s perspective

The Vision Pro, and how to unlock its potential: a tech consultant’s perspective

26/06/2025 Read More
Small Target Strategy: Shrinking Your Way to Security

Small Target Strategy: Shrinking Your Way to Security

07/04/2025 Read More
Cracking AI agents: 10 insights for leaders

Cracking AI agents: 10 insights for leaders

04/03/2025 Read More
Agentic AI: Just when you thought you had LLMs figured out

Agentic AI: Just when you thought you had LLMs figured out

05/02/2025 Read More
How Mantel Group is using GenAI to boost our productivity

How Mantel Group is using GenAI to boost our productivity

19/12/2024 Read More
CPS 230 – What do I need to know and do?

CPS 230 – What do I need to know and do?

30/10/2024 Read More
AI (and Agent) factories – why enabling AI at scale is changing fast

AI (and Agent) factories – why enabling AI at scale is changing fast

10/10/2024 Read More
Monitoring in the cloud: SRE insights

Monitoring in the cloud: SRE insights

09/10/2024 Read More
Is Automation the key to everything?

Is Automation the key to everything?

09/10/2024 Read More
CrowdStrike outage: Implications for business continuity plans

CrowdStrike outage: Implications for business continuity plans

23/07/2024 Read More
Databricks Summit 2024 – Our Roundup and Key Takeaways

Databricks Summit 2024 – Our Roundup and Key Takeaways

08/07/2024 Read More
What Apple’s OpenAI deal means for your enterprise security

What Apple’s OpenAI deal means for your enterprise security

16/06/2024 Read More
AI Has Expensive Taste In Wine

AI Has Expensive Taste In Wine

10/06/2024 Read More
How AI is revolutionising financial crime prevention: highlights from a Mantel Group event, in collaboration with Google Cloud

How AI is revolutionising financial crime prevention: highlights from a Mantel Group event, in collaboration with Google Cloud

22/05/2024 Read More
AWS Summit Sydney 2024 and the rapid evolution of GenAI

AWS Summit Sydney 2024 and the rapid evolution of GenAI

21/05/2024 Read More
Benefits of Centralising User Identity using Google Workspace

Benefits of Centralising User Identity using Google Workspace

16/05/2024 Read More
Understand your Generative AI investments: Ask the right questions

Understand your Generative AI investments: Ask the right questions

14/05/2024 Read More
Mantel Group awarded Databricks Elite partner status for pioneering work in financial services, entertainment, and the public sector

Mantel Group awarded Databricks Elite partner status for pioneering work in financial services, entertainment, and the public sector

29/04/2024 Read More
The 12 key qualities of a streamlined customer experience and how to create a scorecard

The 12 key qualities of a streamlined customer experience and how to create a scorecard

23/04/2024 Read More
Older male university lecturer during class
Generative artificial intelligence in education: No stuffing this cat back in the bag

Generative artificial intelligence in education: No stuffing this cat back in the bag

22/04/2024 Read More
Banks poised to lead generative AI innovation; cloud adoption accelerates

Banks poised to lead generative AI innovation; cloud adoption accelerates

16/04/2024 Read More
Optimising Microsoft SQL Server for Arrow Energy’s GIS Migration

Optimising Microsoft SQL Server for Arrow Energy’s GIS Migration

08/04/2024 Read More
3D illustration of laptop with charts on screen
Optimisation in Data Science – Mathematical v’s Machine Learning approaches

Optimisation in Data Science – Mathematical v’s Machine Learning approaches

04/04/2024 Read More
How to Evolve Towards a Unified Approach to Data and AI Governance

How to Evolve Towards a Unified Approach to Data and AI Governance

04/04/2024 Read More
Data Storytelling: what is it, best practice and a framework

Data Storytelling: what is it, best practice and a framework

14/03/2024 Read More
Corporate Teamwork
How to Become a Data Scientist in Australia – Learn from Mantel Group’s experts

How to Become a Data Scientist in Australia – Learn from Mantel Group’s experts

14/03/2024 Read More
What is Data Thinking? A modern approach to designing a data strategy
What is Data Thinking? A modern approach to designing a data strategy

What is Data Thinking? A modern approach to designing a data strategy

14/03/2024 Read More
What are the differences between a Data Scientist and Machine Learning Engineer
What are the differences between a Data Scientist and Machine Learning Engineer?

What are the differences between a Data Scientist and Machine Learning Engineer?

14/03/2024 Read More
The 5 Vs of Big Data

The 5 Vs of Big Data

14/03/2024 Read More
Basic Analytics vs Advanced Analytics

Basic Analytics vs Advanced Analytics

14/03/2024 Read More
What is a Data Platform and what are the differences?

What is a Data Platform and what are the differences?

14/03/2024 Read More
What Is Databricks And What’s It Used For?

What Is Databricks And What’s It Used For?

14/03/2024 Read More
How to run a hello world program in Databricks – Part 2

How to run a hello world program in Databricks – Part 2

14/03/2024 Read More
How to run a hello world program in Databricks – Part 1

How to run a hello world program in Databricks – Part 1

14/03/2024 Read More
Databricks productivity tips and tricks

Databricks productivity tips and tricks

14/03/2024 Read More
Migrating to Power BI: A User-Centred Approach

Migrating to Power BI: A User-Centred Approach

13/03/2024 Read More
What is AI
What is AI?

What is AI?

07/03/2024 Read More
Current and future AI-related use cases to support organisational initiatives (NAIC report)
The Australian AI Landscape: A Brief Summary

The Australian AI Landscape: A Brief Summary

07/03/2024 Read More
How do I incorporate Design Thinking in Business Strategy
How do I incorporate Design Thinking in Business Strategy?

How do I incorporate Design Thinking in Business Strategy?

26/02/2024 Read More
Scoping out Design Agencies You deserve better cover
Scoping out Design Agencies? You deserve better

Scoping out Design Agencies? You deserve better

26/02/2024 Read More
Screenshots of iOS16 medication feature
An Apple a day: How iOS16’s medication features open the door to better prescription management experiences

An Apple a day: How iOS16’s medication features open the door to better prescription management experiences

26/02/2024 Read More
The UCD Double Diamond framework
What is Design Thinking? How to use Design Thinking – inform creativity and innovation in solving problems

What is Design Thinking? How to use Design Thinking – inform creativity and innovation in solving problems

26/02/2024 Read More
The key ingredients to building my confidence

The key ingredients to building my confidence

25/02/2024 Read More
3 key skills of a human centred designer
3 key skills of a human centred designer

3 key skills of a human centred designer

25/02/2024 Read More
Venn diagram of Design, Empathy and People in the centre
What is Human centred design? An easy to understand explanation, finally!

What is Human centred design? An easy to understand explanation, finally!

23/02/2024 Read More
My Journey from Chemical Engineering to Design cover
My Journey from Chemical Engineering to Design

My Journey from Chemical Engineering to Design

23/02/2024 Read More
Thinking with Leaders - Resilient Leadership cover
Thinking with Leaders – Resilient Leadership

Thinking with Leaders – Resilient Leadership

21/02/2024 Read More
How I got a new career in Design Thinking and Technology during COVID

How I got a new career in Design Thinking and Technology during COVID

21/02/2024 Read More
Reveal reveals a whole new look cover image
Reveal, reveals a whole new look

Reveal, reveals a whole new look

21/02/2024 Read More
Reveal feature image
Someone should build that

Someone should build that

21/02/2024 Read More
Build Better Apps article cover
Build Better Apps

Build Better Apps

21/02/2024 Read More
Cover for iOS UI figma kit with images of components
Introducing our iOS UI kit

Introducing our iOS UI kit

20/02/2024 Read More
Continuous delivery at ANZ Plus cover image
Continuous Delivery at ANZ Plus

Continuous Delivery at ANZ Plus

20/02/2024 Read More
Best AI Coding Assistant Tools in 2023

Best AI Coding Assistant Tools in 2023

16/02/2024 Read More
4 Key Challenges Facing The Financial Services Industry

4 Key Challenges Facing The Financial Services Industry

13/02/2024 Read More
An Introductory Guide to Porting Your App to visionOS

An Introductory Guide to Porting Your App to visionOS

25/01/2024 Read More
What is Data Strategy? It’s more than a technology roadmap

What is Data Strategy? It’s more than a technology roadmap

24/01/2024 Read More
Unlocking new realities: What businesses need to know about visionOS and Vision Pro

Unlocking new realities: What businesses need to know about visionOS and Vision Pro

15/01/2024 Read More
Round up from Microsoft Ignite 2023!

Round up from Microsoft Ignite 2023!

11/12/2023 Read More
Unveiling the Future: GitHub Universe 2023 Announcements

Unveiling the Future: GitHub Universe 2023 Announcements

11/12/2023 Read More
Our Top 10 Insights from a Year of GenAI Implementation: A Technical Guide

Our Top 10 Insights from a Year of GenAI Implementation: A Technical Guide

07/12/2023 Read More
The power of AI in your own hands. Is self-hosting your LLM a good idea?

The power of AI in your own hands. Is self-hosting your LLM a good idea?

06/12/2023 Read More
Walk before you run: How to get Gen AI working for your business

Walk before you run: How to get Gen AI working for your business

04/12/2023 Read More
The Essence of Modern Data Management – Unravelling the Tapestry of Good Data

The Essence of Modern Data Management – Unravelling the Tapestry of Good Data

04/12/2023 Read More
Unlocking the Potential: A Guide to Maximising Impact, Realising Value, and Empowering Your Data Science Team

Unlocking the Potential: A Guide to Maximising Impact, Realising Value, and Empowering Your Data Science Team

03/11/2023 Read More
What is Continuous Assurance?

What is Continuous Assurance?

31/08/2023 Read More
Migrating 34 business-critical applications to AWS

Migrating 34 business-critical applications to AWS

04/07/2023 Read More
Emerging API Technology Trends – Tech Radar 2023

Emerging API Technology Trends – Tech Radar 2023

27/06/2023 Read More
Unravelling Adversarial AI: A New Frontier in Cybersecurity

Unravelling Adversarial AI: A New Frontier in Cybersecurity

27/06/2023 Read More
Cyber security with a purpose (why compliance /= security)

Cyber security with a purpose (why compliance /= security)

19/05/2023 Read More
The difference between Cybersecurity & Information Security

The difference between Cybersecurity & Information Security

19/05/2023 Read More
Security metrics, an executive level view

Security metrics, an executive level view

19/05/2023 Read More
Unpacking AI’s Next Moves: Web Directions AI 2023

Unpacking AI’s Next Moves: Web Directions AI 2023

28/04/2023 Read More
Emerging web technology trends – Tech Radar 2023

Emerging web technology trends – Tech Radar 2023

27/04/2023 Read More
Discover emerging mobile tech trends – Tech Radar

Discover emerging mobile tech trends – Tech Radar

24/04/2023 Read More
Orchestrating Microservices in Real Life. A Blog Series. Part 1: Should we be orchestrating our microservices?

Orchestrating Microservices in Real Life. A Blog Series. Part 1: Should we be orchestrating our microservices?

24/04/2023 Read More
Tech radar – Discover emerging tech trends

Tech radar – Discover emerging tech trends

24/04/2023 Read More
A Tour of OAuth Standards

A Tour of OAuth Standards

24/04/2023 Read More
LambdaTest vs BrowserStack vs SauceLabs: Testing Tools Analysis

LambdaTest vs BrowserStack vs SauceLabs: Testing Tools Analysis

24/04/2023 Read More
I work remotely from Magnetic Island — any moment now I’m sure I will wake up from this dream!

I work remotely from Magnetic Island — any moment now I’m sure I will wake up from this dream!

24/04/2023 Read More
Pros and Cons of Flutter – From an App Engineer

Pros and Cons of Flutter – From an App Engineer

24/04/2023 Read More
Discover emerging QA technology trends – Tech Radar

Discover emerging QA technology trends – Tech Radar

24/04/2023 Read More
Using Kafka with Go: A Tech Assessment

Using Kafka with Go: A Tech Assessment

24/04/2023 Read More
Party-Based Authorisation

Party-Based Authorisation

01/03/2023 Read More