Taking a design-led, human approach to technology engineered solutions.
Our specialist teams at Mantel Group have expertise across end-to-end digital services that incorporate design, advisory, delivery and engineering.
Customer experience design
Understand your customers comprehensively across all channels to balance their needs with your business processes.
Segments include:
- Customer Research
- Customer Experience Strategy
- Service Design Blueprints
Product design
A digital product delivers a rich customer experience, seamlessly solving customer needs and achieving business objectives through research and solid business metrics.
Segments we work with:
- Product Discovery
- Design Sprints
- User Experience Design
- User Interface Design
Digital strategy & advisory services
Gain a strategic perspective to align your business processes, technology, and methods with your goals and opportunities.
Segments we work with:
- Technology Strategy & Advisory
- Asset and Team Maturity Assessment
- Technology Organisation Design
- Portfolio Management
- Delivery Advisory
Discovery & project inception
Gain a deeper understanding of your customers’ needs, technology challenges, and the effort required to bring your solution to life, evaluating its desirability, feasibility, and viability.
Segments we work with:
- Product Roadmap
- Technology Architecture
- Delivery team structures
- Delivery Roadmap
Product engineering & delivery
Deliver your digital solutions faster with modern software practices, navigating complex landscapes to find the perfect, compliant solution that fits your business needs and supports growth.
Segments we work with:
- Technology and vendor agnostic
- Web, Native, and Cross Platforms
- Modern API technologies and approaches
- Emerging Technology including metaverse, blockchain and Web3
Modern Managed Service
Enjoy 24/7 support for applications and infrastructure across major cloud platforms, ensuring a secure, resilient, and dynamic environment with rapid response to any events.
Segments we work with:
- Incident & Problem Management
- 24/7 Infrastructure
- Management & Support
- 24/7 Application
- Management & Support
- Ongoing BAU feature enhancements
Client Success Stories
Understand how to build a digital help experience that best serves your customers.
Insights in this report
- Research around customer behaviours and needs
- The digital help structure that leading products and services use
- How AI can elevate the customer experience to the next level
Partnerships
We work with the best technology partners to deliver exceptional results for your business.
Ready to get started?
Fill out the form to let us know how can we transform your business.
