Australians are embracing AI with gusto, hoovering up the productivity benefits despite widespread concerns about reliability, job displacement, and control.
A Mantel Group-Australian Financial Review survey of 6,000 Australians shows more than half of respondents have used AI in some way.
Drill down into what they are using it for and about 70% are leveraging Generative AI, putting the adoption rate of this nascent technology at a faster clip than smartphones.
It presents a golden opportunity for businesses who understand AI and prioritise it. But it also poses challenges related to governance and risk management.
Survey highlights:
- 67% of people distrust AI. Trust in AI is low
- 61% of respondents have used AI. To boost productivity and relieve drudgery
- AI investment remains strong. Most AI budgets are rising or stable
- Only 15% aim for 5-10x payback. Conventional ROI constraints do not apply to AI
- 66% of organisations have no AI policy. Governance guardrails are low
- Inadequate supply of AI leaders. 22% of boards & C-suite leaders are proficient in AI
