We’re common sense people, good judgment people, gut instinct people. We trust ourselves and each other to make the best decisions for the company, for our clients and the team.
We’re all adults. We honour our commitments, and prioritise our clients. We understand expectations and don’t need a whole lot of rules to tell us how to behave, or when or where to work. Because we’re adults, we’re treated that way.
We’re mature enough to ask our team for help, and we actively and enthusiastically help each other in return.
If we don’t know what to do, we’ll use that common sense and try something else. We might be right (or close enough to right to keep moving forward). We’re ok with being wrong and changing our approach – the process of learning something new helps us make better decisions. We take responsibility for our actions, and if we break things, we fix them.
Processes and plans are important, but not followed blindly – there’s always room for improvement.
Each of us makes it a priority to understand our business, obligations, challenges and clients so we can make good choices.