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Design Services

Whether you’re established or just starting out, there’s a plan for you.

Talk to an expert

Who we work with

It pays to understand and clearly define the opportunity for your customer and your business.

We make sure that what your customers desire is technically feasible, strategically aligned and commercially viable.

Pursuit Model

When you need to navigate through uncertainty, when you have too many ideas and don’t know where to start, or an opportunity statement and no ideas how to approach it.

Discovery Sprints

Best option when the opportunity is yet to take shape, consumer insights are limited, and there isn’t a clear path to move forward.

Rapid Prototyping

Best option when there is a rich understanding of the problem, backed by customer research. Or a tangible representation of the solution is needed to gain for further investment.

Integrated Delivery

To help bring your solution to life, our designers are embedded in your project, working side by side with the rest of the team.

Managed Service

Ensure your digital product remains secure, up to date and live. Being a part of the Mantel Group of brands means we can lean on each brands expert knowledge and experience.

Pursuit Model

From ambiguity to clarity

1. Explore

Set the scope of the challenge and consider ideas within it.

2. Qualify

Identify key Pursuit Criteria and evaluate our ideas against them.

3. Incubate

Define our focus, get aligned around it, and build out the opportunity.

4. Focus

Agree the best way to prove the value of the idea and update parameters.

5. Accelerate

Create a tangible, achievable plan for making it happen.

Outcome

Strategically aligned high level roadmap. Recommendations for next steps
(discovery, proof of value etc).

Discovery Sprints

Understand the opportunities & identify solutions quickly

Know your customer

Develop a deep understanding of your consumers contexts, needs and expectations.

Define and hypothesise

Clearly articulate the problem we want to solve and settle on one challenge to take forward.

Explore the possibilities

Generate and prioritise ideas and identify themes that can inform a meaningful solution.

“Pretotype” the idea(s)

Build something simply and quickly that allows us to demonstrate the chosen idea.

Validate & learn

Test our prototype with consumers and use the feedback to refine the solution.

Outcome

  • Consumer insights
  • Low fidelity prototypes/ concept
  • Validated potential solutions
  • Prioritised roadmap

Rapid Prototyping

From idea to design execution

Taking your ideas and sketching
out the concepts.

Creating various prototypes
and testing with users.

Outcome

  • Consumer testing insights
  • High fidelity clickable prototypes
  • UX Flows

Integrated delivery

Make it happen, make it real

1. Understand

Gaining context and understanding about the real problem we’re trying to solve.

2. Concepts

Get ideas down on paper as quickly as possible.

3. Feedback and validation

User testing sessions with customers, business representatives and technical teams.

4. Iterate

Based on feedback iterate on the design to make delivery ready.

Outcome

  • Consumer insights
  • Low fidelity prototypes/ concept
  • Validated potential solutions
  • Prioritised roadmap

We know our numbers

900

Team members

250

Clients

2000

Projects delivered

7

AU/NZ Work Hubs

Get in touch

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We’re always keen to start new conversations on using technology to impact people in a positive way.

We pursue technologies that change the way our clients do business in the real world. We bring together emerging technologies with creative design and industry understanding to positively impact how your business works.

Australia: 1300 505 240
New Zealand: 0800 449 290