Insurance

Fuelling the future of insurance through technology.

Insights

CPS 230: Strengthening operational resilience

Cyber resilience remains a top priority for insurers as a raft of new regulations raise the bar on board oversight and accountability, risk management and operational resilience.

In addition to their obligations under APRA’s CPS 234, the incoming CPS 230 will take effect in 2025 aimed at strengthening the management of operational risk. This will add to the compliance burden of insurers who own and operate critical infrastructure assets under the Security of Critical Infrastructure Act 2018 (SOCI Act).

Segments we work with

Health Insurance

General Insurance

Travel Insurance

Life Insurance

Our insurance technology capabilities

Technology modernisation

Driving cost transformation with innovative cloud solutions. Reduce complexity, consolidate your data, and deliver services faster.

CPS 230 compliance & cyber resilience

Identify and address operational risks and disruptions. Protect your sensitive data. Defend against fraud. Limit your exposure and expense by backburning superfluous data.

AI-led productivity

From transforming claims processing, to improved customer satisfaction and higher employee productivity. Gen AI's impact will be transformative.

Customer experience

Personalise your customer's experience, give better advice and greater support.

Insights

Why interoperability in our healthcare system needs to happen today.

Interoperability plays a pivotal role in transitioning care from traditional hospital settings to more cost-effective out-of-hospital and in-home care settings. Significant opportunities exist for acute care and primary care providers to automate data exchange to smooth coordination of care and communicate treatment outcomes back to hospitals to support more comprehensive care management.

Client success stories

nib

How nib is using personalisation to serve up the next best action to customers.

Life Insurer

One of Australia’s largest life insurers automates regulatory reporting on Azure.

Health Insurer

Strengthening security through an AWS cloud migration.

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